ITIL Process: ITIL Service Transition - Configuration Management
- This checklist guides the development of an IT service portfolio, which, in turn, supports the development of a service catalog. The checklist benefits management throughout the organization as well as IT team members by providing visibility into IT’s purpose. Download ITIL Service Portfolio Checklist.
- An IT Audit Checklist often uncovers specific deficiencies that cause major problems for a business. With the constantly changing IT technology, your business could be at risk for a variety of reasons. Plus, there is the reality that hackers and cyber-security threats are also constantly evolving. When you follow through with an IT Audit.
Internal Audit Quality Assurance Review Planning Meeting Checklist This sample internal audit checklist covers topics to be included for discussion in a quality assurance review (QAR) planning meeting, such as the internal audit team members’ names and details, scope of the meeting, review process, QAR conduct protocols, deliverables and QAR liaison. The Capacity Plan is used to manage the resources required to deliver IT services. The plan contains scenarios for different predictions of business demand, and options with cost estimates to deliver the agreed service level targets.
Clinical Site Audit Checklist
Checklist Category: ITIL Templates - Configuration Management
Source: Checklist 'CMDB Audit Report' from the ITIL Process Map V2
Itil Change Management Audit Checklist
The following information is recorded within the CMDB Audit Report:
- Date and time of the audit
- Person in charge
- Audited area of the CMDB (types of CIs, which were audited)
- Audited area of business (organizational areas or departments, in which the audit was carried out)
- Method of audit (i.e. based on automated tools, manual audit)
- Results of the audit
- Revealed differences between CMDB and actual CIs installed
- Effects of the deviations
- Corrections carried out to the CMDB
- Improvement potentials
- Reasons for the revealed differences between CMDB and actual CIs installed
- Measures for the future avoidance of the differences
- Description
- Person in charge
By: Stefan Kempter , IT Process Maps.
- Date and time of the audit
- Person in charge
- Audited area of the CMDB (types of CIs, which were audited)
- Audited area of business (organizational areas or departments, in which the audit was carried out)
- Method of audit (i.e. based on automated tools, manual audit)
- Results of the audit
- Revealed differences between CMDB and actual CIs installed
- Effects of the deviations
- Corrections carried out to the CMDB
- Improvement potentials
- Reasons for the revealed differences between CMDB and actual CIs installed
- Measures for the future avoidance of the differences
- Description
- Person in charge
By: Stefan Kempter , IT Process Maps.
Itil Compliance Checklist
